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Omar TawakolVP/GM Contact CenterCisco

Omar Tawakol is the VP & GM of the Cisco Contact Center Business Unit. Prior to joining Cisco via the acquisition of Voicea, Omar was the Chief Executive Officer and founder of Voicea the company that offers EVA, the most widely adopted in-meeting AI assistant. Voicea started in 2017 and was backed by a variety of corporate investors including Cisco, Google, Microsoft and Salesforce.

Prior to Voicea, Omar Tawakol was the founder and CEO of BlueKai which was the leading Data Exchange and Data Management Platform company in the advertising industry. Oracle acquired BlueKai in 2014. At Oracle, Omar was the SVP & GM of the Oracle Data Cloud (ODC). Through organic growth and acquisition, the ODC became the largest Data-as-a-Service business in the marketing industry serving 97 of the top 100 US digital marketers.

He earned an MS in CS from Stanford University and a BS from MIT.