Speakers

Ian Trollope, Deputy CIO Enterprise Telecommunications Services for the City of Phoenix oversees the city's unified communications and contact center systems, video conferencing, enterprise network, and layer-1 inside and outside plant infrastructure. He has provided innovative communications solutions to customers and residents for over 20 years. Ian manages a staff of over 25 telecommunications and networking technical resources who the city relies for fast internet, reliable phone service, and efficient customer service operations.

Presenting:

• City of Phoenix Case Study: How Governments Can Use Leading-Edge Technology to Provide Better Service to Residents
• Enterprise Keynote Panel: Navigating an Uncertain Future