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Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

Check back frequently, information added daily!

In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EDT.

 

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Michael Wallace, Americas Solutions Architecture Leader, Customer Experience, AWS

Michael Wallace is the Americas Solutions Architecture Leader for Customer Experience, joining AWS six years ago as part of the original Amazon Connect launch team.Mike is an CX industry tech-nerd veteran, with twenty-seven years in the customer experience, telecommunications and networking disciplines. Mike started with Nortel Networks in the early 90’s and expanded to work with Cisco and Avaya prior to joining AWS in 2017. Mike is also a US Army veteran.

Presenting: