Chris WilsonDirector of Support TechnologyShopify

Chris is the Director of Support Technology at Shopify. He has been part of the Shopify team for 7 years, focused on creating effortless human-centric experiences. Chris and his team are currently leading a transformation of the contact centre moving from a vendor-led solutions to customer and developer driven services. The end result will be a tightly integrated CRM and contact centre solution tailored to the customer experience Shopify aims to provide.