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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

Erin WilsonSr. Product Marketing ManagerFive9

Before joining Five9 as a Sr. Solution Consultant in 2015, Erin has held roles ranging from Product Evangelist to Business Partner Enabler to Sales Engineer, and has conducted seminars on sales methods and techniques. Today, Erin advocates for reimagining customer experiences as highly engaged, personalized, and automated from the Five9 Technical Marketing organization; she believes that only with well engaged customers, can a company ever truly thrive. This belief, along with a soft spot for sales-related schadenfreude, inspired her book - The Sapient Salesman: Spinning Life into Lessons, One Tale at a Time. Erin currently lives in Hollywood, Florida and can be found on Twitter @EbullientErin.