Enterprise Connect Schedule
The Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2025.
Please check back frequently, as updated information is added regularly!
Choose your Pass Type at left to see what sessions are available for you to attend. Click on session titles for full session descriptions. All times noted are in EDT.
AI-Driven Meeting Rooms: Are We Cutting Costs and Boosting Performance--Or Losing Quality?
Panelist: Kevin Cigler (MITRE)
Speaker: David Danto (TalkingPointz)
Pass Type: Premium
Session Type: Impact Summit
First Citizens Bank Case Study: Moving from Infrastructure Management to Business Enablement
Speaker: Abe Smith (SVB A Division of First Citizens Bank)
Pass Type: Premium
Session Type: Impact Summit
Unified CX Strategy: Bridging the Gaps in Enterprise Customer Interactions
Speaker: Justin Robbins (Metric Sherpa)
Pass Type: Premium
Session Type: Impact Summit
Building the Connected Office for the Next Generation
Pass Type: Premium
Session Type: Impact Summit
Moffitt Cancer Center Case Study: An IT Roadmap for a High-Growth Enterprise
Speakers: Manny Rodriguez (Moffitt Cancer Center), Pete D'Addio (Moffitt Cancer Center)
Pass Type: Premium
Session Type: Impact Summit
Can Journey Analytics Drive Digital Channel Success?
Speaker: Nicolas de Kouchkovsky (CaCube Consulting)
Pass Type: Premium
Session Type: Impact Summit
Fannie Mae Workplace Case Study: Busting Silos to Get to the Workplace of the Future
Speaker: Kelly Hunter (Fannie Mae)
Pass Type: Premium
Session Type: Impact Summit
KPMG Lakehouse Case Study: Priorities for a Major Upgrade
Speaker: Damon Talley (KPMG)
Pass Type: Premium
Session Type: Impact Summit
AI Governance—Putting the Horse in Front of the Cart
Moderator: Melissa Swartz (Swartz Consulting)
Speaker: Brian Harrison (Broward College)
Session Type: Conference Track Session
Track: AI & Automation
AV/Video Case Studies: Current Needs and Future Strategies
Speakers: Michael Ferry (University of Central Florida), Damon Bistline (Westfield Insurance)
Pass Type: Standard
Session Type: Conference Track Session
Track: AV/Video
Addressing Generative AI Security and Compliance Threats
Speaker: Irwin Lazar (Metrigy)
Session Type: Conference Track Session
Track: Security & Compliance
AdventHealth Case Study: Achieving Better Management for a Large Meeting Room Estate
Speaker: Chad Hess (AdventHealth)
Session Type: Conference Track Session
Track: AV/Video
An Effective Roadmap for E911 Compliance in your Enterprise
Speaker: Andrew Brown (Levine, Blaszak, Block & Boothby, LLP)
Session Type: Conference Track Session
Track: Security & Compliance
Best Practices for Implementing NG911
Speaker: Irwin Lazar (Metrigy)
Session Type: Conference Track Session
Track: Security & Compliance
CX 2028: Dividing the Work Between AI and Humans
Speaker: Christina McAllister (Forrester)
Session Type: Conference Track Session
Track: CX/Contact Center
Case Study: Redefining Contact Centers--University of Michigan's Shift from On-Premise to Cloud
Speakers: Jennifer Herron (University of Michigan), Craig Griffis (University of Michigan)
Session Type: Conference Track Session
Track: CX/Contact Center
Speaker: Ian Trollope (City of Phoenix)
Session Type: Conference Track Session
Track: Strategy & Management
Don't Believe the Backlash -- Generative AI Will Transform CX Sooner Than You Think
Speaker: Max Ball (Forrester)
Session Type: Conference Track Session
Track: CX/Contact Center
Fannie Mae Case Study: Implementing Microsoft Teams Copilot at Scale
Speaker: Terry Herring (Fannie Mae)
Session Type: Conference Track Session
How to Avoid the Gotchas in a Complex CCaaS Migration
Speaker: Julie Gardner (TechCaliber Consulting)
Session Type: Conference Track Session
Track: CX/Contact Center
Is There a Case for a UC/Contact Center On-Prem or Private Cloud Strategy?
Speaker: Steve Leaden (Leaden Associates, Inc.)
Session Type: Conference Track Session
Track: Collaboration Platforms & UC
MDEP: Will Microsoft's New Android Version Disrupt Your Meeting Room Ecosystem?
Speaker: David Danto (TalkingPointz)
Session Type: Conference Track Session
Track: AV/Video
Mastering Cybersecurity in Communications Technology: Top 10 Practices
Speaker: Scott Murphy (Data Perceptions)
Session Type: Training
Maximizing Value from Microsoft Teams and Copilot
Speaker: Kevin Kieller (Enable UC)
Session Type: Conference Track Session
Track: Collaboration Platforms & UC
Navigating the Hurdles to Building a Future-Proof AI Roadmap
Speaker: Nicolas de Kouchkovsky
Session Type: Conference Track Session
Track: AI & Automation
Programmable Communications for Business Continuity and Digital Transformation
Speaker: Raul Castanon Martinez (S&P Global Market Intelligence)
Session Type: Conference Track Session
Track: CPaaS & Programmable Communications
Programmable Communications for Business Continuity and Digital Transformation
Speaker: Raul Castanon Martinez (S&P Global Market Intelligence)
Session Type: Conference Track Session
Track: CPaaS & Programmable Communications
Re-tool Your Teams (and Users) for AI
Speakers: Blair Pleasant (COMMfusion), Jim Oligney (ITS Manager Collaborative VoIP)
Session Type: Conference Track Session
Track: Strategy & Management
Redefining Contact Centers--University of Michigan's Shift from On-Premise to Cloud
Session Type: Conference Track Session
Track: CX/Contact Center
Revisiting the Digital Work Hub Ideal
Speaker: Beth Schultz (Metrigy)
Session Type: Conference Track Session
Track: Collaboration Platforms & UC
Rollins, Inc. Case Study: Making the Multi-Cloud Journey Work for You
Session Type: Conference Track Session
Securing Transactions In Enterprise Customer Interactions
Session Type: Conference Track Session
Track: Security & Compliance
Should Businesses be Using the Same CC and UC Vendor
Session Type: Conference Track Session
Track: Collaboration Platforms & UC
Should Businesses be Using the Same CC and UC Vendor?
Speaker: DIane Myers (Metrigy)
Session Type: Conference Track Session
Track: Collaboration Platforms & UC
Tackling the Data Management Challenge
Speaker: Zeus Kerravala (ZK Research)
Session Type: Conference Track Session
Track: Strategy & Management
The Critical Role of Resilience in Your Security Posture
Speaker: Rick Mischka
Session Type: Conference Track Session
Track: Security & Compliance
UCaaS Migration Case Studies: Creating a Better Experience
Speakers: Steve Jarusinsy (Keurig Dr. Pepper), Steven Carroll (Saint Leo University)
Session Type: Conference Track Session
Track: Collaboration Platforms & UC
Universities Case Study: Enabling the Collaborative Campus
Session Type: Conference Track Session
Track: Strategy & Management
Why Every CX Leader Should be Stepping Up their Proactive Outreach Game
Speaker: Robin Gareiss (Metrigy)
Session Type: Conference Track Session
Track: CX/Contact Center