Speakers
Kevan Mah, Director of Product Management, AWS
Kevan has over 15 years of experience building SaaS applications across a variety of industries and for the last 6 years, he has been leading product management for Amazon Connect since it launched as an AWS service in 2017. Kevan has deep expertise in the product, roadmap, and strategy for Amazon Connect and now leads Amazon Connect's configuration, automation, analytics, and optimization services.