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Enterprise Connect
March 23-25, 2027
Caesars ForumLas Vegas, NV
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Exhibit

Enterprise Connect 2026 Schedule

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All Sessions Speakers

Amazon Connect: Reimagining Customer Experience for the AI Era

Taylan Unal  (Amazon Connect Specialist Solutions Architect, AWS)
Eric Emerson  (Sr. Amazon Connect Specialist Solutions Architect, AWS)
Paras Babbar  (Sr. Technical Account Manager, AWS)
Location: EC Theater - Booth 228
Date: Tuesday, March 10
Time: 3:15 pm - 3:35 pm
Pass Type: All Access, Premium, Summit, Expo Plus
Session Type: Session - Sponsored
Vault Recording: TBD
AWS

Learn how Amazon Connect can help move your customer experience confidently into an agentic future. Amazon Connect orchestrates across AI and human agents, enabling a new agentic era where agents can understand, reason, and take action. In this session, discover how Amazon Connect is delivering AI at every touchpoint, all within a single, integrated solution.