Speakers
Title: Senior Director Contact Center Platforms
Company: Johnson Controls International
Title: Founding Partner and Senior Advisor
Company: International Customer Management Institute (ICMI)
Title: Director of Emerging Technology
Company: Interactive Multimedia & Collaborative Communications Alliance (IMCCA)
Title: Product Marketing Manager
Title: Director of Voice and Contact Center Systems
Company: Wyndham Hotels & Resorts
Title: Assistant Director, Instructional Technology / Member
Company: University of Central Florida / HETMA
Title: Partner & CMO, CPaaS Acceleration Alliance
Company: CPaaS Acceleration Alliance
Title: Vice President of Product for Azure Communication Services
Company: Microsoft
Title: Director, Workplace Collaboration & Customer Experience Specialist Organization
Company: Verizon
Title: Director of Technology Engagement and Strategy / Board of Directors
Company: Yavapai College / HETMA
Title: Director, Global Reservations - Contact Center Operations
Company: Delta Air Lines
Title: Business Value Advisor, Twilio Executive Engagement Programs
Company: Twilio
Title: Senior Vice President CPaaS Products and Developer Experience
Company: Vonage
Title: Vice President of Contact Center Support Services at Marriott Vacations Worldwide
Title: Senior Director, Unified Communications Product Management
Company: Spectrum Enterprise
Title: Senior Manager, Contact Center Applications & Strategic Initiatives
Company: Carnival Cruise Line
Title: VP of Product Management - Webex Contact Center and Admin, Security, Data & Shared Experiences
Company: Webex by Cisco
Title: IT Manager-Classroom Technology / Vice Chair
Company: Johns Hopkins University / HETMA
Title: Director of Portfolio Product Management, Smart Collaboration
Company: Lenovo US
Title: Chief Evangelist at Nextiva
Title: Senior Director, and Head of Americas for Verizon's Connected Customer Experiences Team
Company: Verizon
Title: Senior Manager of Enterprise Collaboration and Audio-Visual Services
Company: AdventHealth
Title: Distinguished Solution Architect- Digital Workspace
Company: World Wide Technology
Title: Collaboration Tools Team Lead
Company: National Institute of Standards and Technology
Title: Managing Director Engineering GCP Cloud AI & Industry Solutions
Company: Google
Title: Vice President of Product Management for Workforce Engagement
Company: Genesys
Title: - Director, Global VoIP (IPCC and IP Trunking) & Customer Experience Product Management
Company: Verizon