Speakers 2026
Join enterprise IT leaders who are shaping the future of work and communications in a setting designed to inspire, connect, and move the industry forward.
Sinead Aylward, Senior Director: Customer Experience and Collaboration Platforms, Johnson Controls International
With over 30 years of visionary leadership in the IT sector, Sinéad Aylward is a transformative force in customer experience and enterprise communications. Originally from Ireland and now based in Oak Park, Illinois, Sinéad has led groundbreaking initiatives in Unified Communications as a Service (UCaaS), Telepresence, Process Automation, and Contact Center as a Service (CCaaS). Her work has reshaped how global organizations connect with their customers—leveraging omnichannel strategies, AI, analytics, and workforce optimization to deliver meaningful, personalized interactions. Sinéad's leadership philosophy is rooted in empathy, authenticity, and trust—values she cultivated from her early days in community spaces and continues to champion in the workplace. She's a passionate advocate for inclusive innovation and believes technology should be a force for good. Her insights have been featured in industry panels, podcasts, and publications, and she was honored with the Women in Enterprise Communications Spotlight Award at Enterprise Connect. Whether she's guiding teams through digital transformation or mentoring the next generation of leaders, Sinéad brings clarity, compassion, and a relentless drive for excellence.