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As Vice President of Customer Experience at RingCentral, Seth is responsible for product strategy, go-to-market plans and roadmap execution for the RingCentral Contact Center and Customer Experience portfolio. His expertise spans CCaaS, CRM Systems, Collaboration and Communication tools, Social Media and online communities. Prior to RingCentral, he was the Chief Product officer at Lifesize, Inc - leading strategy and execution of the Lifesize Suite of Contact Center, Meetings and Collaboration solutions. Seth has held leadership roles in Product Management, Consulting and Engineering at large public companies such as NICE Systems, KPMG Consulting, Oracle as well as startups. His career journey includes his own entrepreneurial venture - CloudSquads, Inc. which helped enterprises build online customer communities.