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Joseph DelucaDirector of Voice and Contact Center Systems Wyndham Hotels & Resorts

Joe DeLuca is responsible for all enterprise communication, collaboration, and contact center technologies at Wyndham Hotels & Resorts. With over 20 years of experience in the enterprise and contact center architecture space, Joe is a passionate IT leader with a strong history of maturing teams through people development and leadership. “Great innovation is often realized within. People need to feel that they are part of something bigger, have leadership that clears the path for success, and be given the tools and autonomy to succeed. Leaders work for their teams, not the other way around!” he says.