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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

Mark FletcherVP Public Safety Solutions911inform

Mark J. Fletcher, ENP (Fletch) is the Vice President for Public Safety at 911inform, LLC. Having worked as a Police Dispatcher, a Special Officer in NJ, and Chief Architect positions at Nortel and Avaya. Fletcher is listed at the inventor of 14 US Patents for NG911 call handling and has served on several Federally appointed committees for the FCC. His most recent appointment is to provide SME input for the "Ending 9-1-1 Fee Diversion Now Strike Force". In February 2019, a solution architected by Fletcher provided the world's first call to 911 providing an Enterprise NG911 Additional Data Repository, made possible through a partnership with RapidSOS, delivering real-time additional location data details and floorplans to the PSAP and 1st responders. Today, that interface has been expanded to include two-way communications and connected building control for door access, overhead paging, lights and door control, as well as live video if desired. Fletcher is also credited with the creation and implementation of Kari's Law across nearly 20 States, and it's enactment into Federal Law, as well as contributing definition guidance to the RAY BAUM'S Act defining dispatchable location".