Speakers 2026
Join enterprise IT leaders who are shaping the future of work and communications in a setting designed to inspire, connect, and move the industry forward.
Michelle Couture, Global Lead, Customer Experience Product Marketing, Zoom
Michelle Couture is the Product Marketing CX Lead at Zoom, where she defines the strategy and narratives for the company’s customer experience portfolio. With leadership roles at Zoom, Intermedia, and Oracle, she brings deep expertise in product marketing and a proven track record of shaping how organizations adopt innovative CX solutions. She is passionate about helping leaders translate technology into customer experiences that build loyalty and growth.