Ian Hamilton, Unified Communications Architect, Weyerhaeuser
Honored as a 2021 IT Hero by Enterprise Connect. My group manages our Office 365 platform, which includes programs such as Microsoft Word, Excel and Outlook, and enterprise collaboration tools such as Teams, Skype for Business and our Contact Center Solution. As collaboration architect, I’m the person who develops the roadmap and figures out what tools we have and how they're currently configured, and then compares them to what we should have so that we can all work together while also interacting with our external customers. Our team’s mission is to build and support the tools we use to collaborate with each other, which became even more important during the pandemic.