Steve LeadenPresidentLeaden Associates

Steve Leaden is founder and President of Leaden Associates, Inc., an independent Communications and IT consulting firm in business 25 years. Leaden Associates provides specialized support to organizations in Unified Communications, VoIP, Contact Centers, converged networks, and Cloud-based architectures. Enterprises in financial services, health care, education, manufacturing, publishing and government market segments have come to rely on Leaden’s team for best-in-class designs, implementations, and the expertise to minimize risk associated with medium-to-large scale enterprise implementations.

Steve’s firm has performed best-in-class Strategic Planning, Needs Assessments, Procurements, Project Management, and Ongoing Support of national and international UC and Contact Center specific projects. Steve’s firm drives project approvals through significant ROI and cost savings strategies for clients and promotes enhancements to core business strategies leveraging UC-based technologies.

Steve is a frequent speaker at national trade shows including IAUG, Enterprise Connect, UC Strategies UC Summit, Information Week, national vendor and user conferences, and the Voice Report among others. Steve is a contributor and blogger for, is recognized as an industry expert on, and contributes to BCStrategies weekly via podcasts and monthly posts. Steve is a Past president and Vice President of the Society of Communications and Technology Consultants, a national association that requires ethics and objectivity as a prerequisite for membership.

Steve also tweets on Twitter as @SteveLeaden, and you can find him on LinkedIn. He can be contacted at [email protected].