Enterprise Connect 2024 Schedule
Ensuring High Reliability for Enterprise UCaaS and CCaaS
Steve Leaden (Founder and President, Leaden Associates)
Douglas Knight (Senior Director, Unified Communications Product Management, Spectrum Enterprise)
Divya Ghai Wakankar (VP Strategy and Corporate Development, BICS)
Robin Alkeine (AVP, Solutions Engineer, RingCentral)
Sanjay Srinivasan, PhD (SVP & Chief Technology Architect, Vonage)
Gary Sorrentino (Global CIO, Zoom)
Location: Sun A
Date: Thursday, March 28
Time: 9:00 am - 9:45 am
Pass Type: 3-Day Conference Pass, 4-Day Conference Pass - Get your pass now!
Session Type: Breakout Session
Track: Collaboration Platforms & UC
Vault Recording: TBD
- What level of reliability are UCaaS and CCaaS providers offering now? What do you need to understand about the provider's infrastructure and services that support their reliability promises?
- What best practices must your enterprise team follow when crafting a cloud migration in order to meet the reliability requirements?
- What role does redundancy play in service delivery for reliability, and what can this add to the cost?