Enterprise Connect 2026 Schedule
The Post-UCaaS, Post-Carrier World: Who’s Your Next Service Provider?
Enterprise communications networks used to be built around long-distance voice carriers and Internet Service Providers (ISPs). But now the roles of traditional carriers and service providers are blurring, as enterprise communications makers are required to address legacy requirements, such as emergency services and traditional voice, with contemporary options such as UCaaS and CCaaS. Broadband networking (speed, performance, reliability) has never been more important, along with new emerging services including AI, RCS, and satellite.
This session reframes carrier services for modern enterprises, describing a cost-effective strategy for piecing together and managing those services and applications to provide the capabilities your business units and end users need. An experienced industry analyst will help you understand the new playing field, and where there’s opportunity for you to transform your strategy for communications services to capture cost savings and provide new capabilities. You’ll come away with a fresh approach to how you outfit your wide-area service architecture.