Speakers 2025
Chang Chang, Senior Director of Product Management, Webex Customer Experience Solutions - Cisco
Chang is a Senior Director of Product Management in the Webex Customer Experience Solutions business where he leads AI-powered agent and supervisor experiences. With over 13 years of product leadership experience, Chang has held key roles at Intuit and Mighty Audio (early-stage startup) as well as a management consultant at PwC. Chang holds an MBA from UCLA Anderson.