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Enterprise Connect - 2022

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Fabrice Della MeaSenior Director, ProductDialpad

Fabrice Della Mea joined Dialpad in 2021 as Senior Director of Product Management, Contact Center. Prior to joining Dialpad, he was successively Director of Product Management, then Director of Product Marketing for Contact Center at RingCentral, a leader in UCaaS and CCaaS solution, for 3 years, working on launching new Contact Center products.

Prior to RingCentral, he was at LiveVox, a cloud Contact Center company, for 4 years where he run the Product Management team, the pricing strategy, the Business Consulting team and the Project Office practice. Prior to joining LiveVox, Mr. Della Mea was Director of Product Management for Unified Communication solutions at Cisco where he managed the Cisco Jabber portfolio (Desktop, Smartphone, Tablet and Web clients). Prior to joining Cisco, Mr. Della Mea was Senior Director of Product Management for Voice Self-Service, SIP/VoIP and PBXs integration products at Genesys, a global, enterprise contact center software business. Before that, he was a System Engineer for the wireless division of Alcatel-Lucent.

Mr. Della Mea holds an MBA from the Wharton School of the University of Pennsylvania, and dual Masters degrees in Mobile Telecommunications from Telecom ParisTech and Telecommunications Engineering from Institut Supérieur d’Electronique de Paris.

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