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March 23-25, 2027
Caesars ForumLas Vegas, NV

Enterprise Connect 2026 Schedule

Conversation to Completion: How Modern Teams Turn Collaboration into Productivity

Gary Sorrentino  (Global CIO, ZOOM)
William McClure  (Senior Managing Director, TIAA)
Location: Alliance 308
Date: Wednesday, March 11
Time: 1:30 pm - 2:00 pm
Pass Type: All Access, Premium, Summit, Expo Plus
Session Type: Session - Sponsored
Vault Recording: TBD
ZOOM

Collaboration tools are everywhere — yet productivity still feels out of reach for many organizations. Meetings multiply, work spills outside the calendar, and teams spend more time managing collaboration than benefiting from it. Deloitte and Zoom’s latest research puts numbers behind what leaders already feel: meeting friction is pervasive, next-generation features are underutilized, and billions of dollars in productivity are lost each year as a result.

Zoom brings together outside voices for an unscripted conversation about how productivity actually shows up in day-to-day work — and what it takes to move from conversations to real outcomes including:

  • How organizations define and measure productivity beyond cost, licenses, and uptime
  • Where friction shows up across the meeting lifecycle — before, during, and after meetings
  • How companies are closing the adoption gap and turning collaboration time into business impact
  • Practical examples of how Zoom is being leveraged to save time, accelerate decisions, and improve employee experience

The session will share real-world perspectives on what’s working, what they’ve changed, and how small shifts in adoption, workflows, and AI-powered features have delivered measurable results — from faster meetings and better follow-through to improved sales, hiring, and team effectiveness.