Enterprise Connect 2026 Schedule

Generative AI promises to make enterprise end users more efficient and deliver a wide range of benefits to those you serve. But how do you make sure that your AI tools actually deliver these benefits, and do so securely? For many enterprises, the answer is to develop a bespoke tool for internal use whose capabilities and guardrails are tailored to meet the specific needs of the industry and users they serve. In this session, Emcee Justin Robbins will sit down with two executive decision-makers from Informa, the world’s largest events/media company (and Enterprise Connect’s corporate parent), who will share the story of how the company rolled out its AI assistant, Elysia, to its 14,000 employees around the world. They’ll describe the business goals and technology drivers behind Elysia’s development, as well as the ongoing improvements and upgrades to the tool. You’ll come away with a better understanding of how to match technology and business goals around AI, and where to focus when rolling out AI for your employees.