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March 23-25, 2027
Caesars ForumLas Vegas, NV

Enterprise Connect 2026 Schedule

Network “Plumbing” in the AI Age: More Essential Than Ever

Sorell Slaymaker  (Principal Consulting Analyst, TechVision Research)
Ted Smith  (Senior Director of Solution Architecture and Strategy, Oracle Communications)
Lori Pollock  (Sr. Director of Product Management, Global VoIP and Cloud CX/UC, Verizon Business Group)
Location: Academy 409
Date: Wednesday, March 11
Time: 8:30 am - 9:00 am
Pass Type: All Access, Premium
Session Type: Session - Conference Track
Track: Achieving Transformation: Architecting Your 3-5 Year Roadmap
Topic: AI
Vault Recording: TBD

Enterprise communications services are only as robust, agile, elastic, and secure as the underlying network that they run on. Too many times business requests take months to implement because the infrastructure is not there to support it. And the risk is even greater as IT is called on to support initiatives in AI, high availability (HA), and security. In this session, enterprise communications managers and architects will learn what the networking requirements will be as AI gets fully infused with communication services including:

Supporting multiple AI vendors - Sure Microsoft, Zoom, Cisco, and others have their AI tools, but what if the business wants to also use AI tools from Google, AWS, and others? Forking customer calls to multiple cloud providers is becoming more common and something your enterprise should consider. Find out how to do it cost-effectively.

Providing Hyper-Elasticity - Call volumes and the underlying AI infrastructure required to support new market campaigns, promotions, business delivery problems, and all-hands meetings, can require the network going from using 1-2 Gbps to needing 100 Gbps. CEOs get very frustrated when network limitations inhibit what they want to do. Learn how to avoid this undesirable outcome.

Guaranteeing Security & Compliance - End-to-end network encryption provides security for the metadata associated with communication applications that are TLS encrypted, along with providing geo-fencing and other data residency requirements globally. Understand how to embed security into your network implementation.

Ensuring high availability - Part of being a trusted business brand is being there when a customer needs you. 99.999% reliability requires not only local and geographical redundancy and diversity, but the ability to fail over active calls to the redundant site using SBCaaS, so no calls are ever dropped. Find out how to get to five-nines and stay there.