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View, browse and sort Enterprise Connect 2019 conference sessions. You can sort by any combination of:

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  • Conference Tracks
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  • Technical Level (view definition of each level)

Plan your time at Enterprise Connect 2019 by building your schedule, and access it during the show via an export to your personal/work calendar or within the official Enterprise Connect Mobile App (download link available at https://m.enterpriseconnect.com). NOTE: To access your schedule on the official mobile app your user name and password MUST be the same as what you used when registering for Enterprise Connect 2019. If you can’t remember your password, please reach out to our Registration Support team at [email protected]

Technical Levels are defined as:

High Advanced/Expert level: Technology concepts and implementation will be discussed in detail. Assumes fluency with the technology being discussed. Most likely to appeal to practitioners responsible for technology on a day-to-day basis
Medium Intermediate level. Technology concepts and implementation will be discussed, but the focus will be on decision-making and trends around the technology, rather than on the detailed working of the technology itself. Assumes familiarity with technical concepts but not necessarily detailed, hands-on knowledge.
Low Introductory or Business level. Technology concepts and implementation are addressed from a high level if at all, with the focus instead being on markets, industry trends, or leadership strategies in which the technology plays a role. No prior knowledge of the technology is required to understand the discussion.

Staying Clear of Cloud Migration Land Mines

From planning to go-live, get practical guidance and best practices advice about the issues most likely to trip you up as you move to the cloud.

Presenter: Melissa Swartz (Swartz Consulting, LLC)

Panelists: Scott Velting (AT&T Business Solutions), Eric Hanson (Fuze), Jose Pastor (RingCentral)

Location: Osceola B

Pass Type: Entire Event

Track: Cloud Communications

Technical Level: High

Session Type: Conference

Keeping Your UCaaS Migration on Track

Make sure your project roadmap keeps up with a constantly-changing technical environment, and that the goals you began the project with remain attainable and appropriate.

Moderator: Melissa Swartz (Swartz Consulting, LLC)

Panelists: Kim Estrada (8x8, Inc.), Mark Straton (Cisco), Mahendra Sekaran (Microsoft)

Location: Osceola B

Pass Type: Entire Event, Tue-Thu Conference

Track: Cloud Communications

Technical Level: Medium

Session Type: Conference

EC Theater 2200 Session: Demonstrations that Win the Business

Speakers: Melissa Swartz (Swartz Consulting, LLC), Sara Uzel (Technology Trends Group)

Location: EC Theater 2200

Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference

Track: Open to All, Strategic Leadership

Session Type: Free Education

Locknote & Town Hall

Close out your Enterprise Connect conference experience with a fast-paced, freewheeling discussion of the biggest trends and most interesting developments of an exciting week.

Moderators: Eric Krapf (Enterprise Connect / No Jitter), Beth Schultz (Enterprise Connect / No Jitter), Michelle Burbick (Enterprise Connect / No Jitter)

Panelists: Blair Pleasant (COMMfusion LLC), Kevin Kieller (enableUC), Sheila McGee-Smith (McGee-Smith Analytics), Irwin Lazar (Nemertes Research), Melissa Swartz (Swartz Consulting, LLC), Dave Michels (TalkingPointz)

Location: Sun A

Pass Type: Entire Event, Media, Speaker, Tue-Thu Conference

Track: Keynotes & General Sessions

Session Type: Conference

Swartz, Melissa

Title: Founder

Company: Swartz Consulting, LLC

Melissa’s company (Swartz Consulting, LLC) guides enterprise business clients through the complex process of finding the right communications technology solutions for their business, and getting the solution implemented properly. She concentrates on providing clients with experience, expertise and integrity in technology consulting. Her experience includes many VOIP, Unified Communications, and Contact Center implementations. Melissa believes that unbiased consultants whose only source of revenue is their clients (and who do not receive any form of payment from vendors for making a recommendation) are best positioned to help clients make optimal decisions.