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Building customer experiences that matter for today and tomorrow.

Jarod Stokes  (Senior Director of Research & Development, Lumen Technologies)

Location: Solution Spotlight Theater 1 Booth:119

Date: Tuesday, March 26

Time: 4:05 pm - 4:25 pm

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD


The digital age presents unparalleled opportunities and challenges for businesses of all sizes. Transforming communication solutions and processes is vital for companies aiming to establish robust, reliable connections with customers. In a digital-focused age, how can you establish memorable customer experiences that distinguish you from your competitors? How can you foster a culture of collaboration and engagement among your employees? How can you ensure that your digital infrastructure is secure, flexible and resilient? 

During this session, Lumen will demonstrate how to identify your network and communication imperatives, allowing you to concentrate on business growth and enhancing customer experiences. Learn from our experts about the trends, tools and best practices for making digital solutions that are focused on customers, employees and the future.
-Innovating to create memorable customer experiences matter in a competitive digital first landscape. 
-Continue to build a collaborative and contented workforce across hybrid and remote work settings
-Investing in a secure, flexible and resilient digital infrastructure.