Enterprise Connect 2024 Schedule
Conversational Intelligence 2024: The Rise of Domain-Specific Language Models
Dan Miller (Lead Analyst & Founder, Opus Research)
Derek Top (Senior Analyst & Research Director, Opus Research)
Mitch Lieberman ( Squad Leader, Fidelity Investments)
Jorn Ruisch (Product Owner, DHL)
Location: Sun A
Date: Wednesday, March 27
Time: 3:00 pm - 3:45 pm
Pass Type: 3-Day Conference Pass, 4-Day Conference Pass - Get your pass now!
Session Type: Breakout Session: End-User Led
Track: AI & Automation
Vault Recording: TBD
- How is internal data and metadata put to use for self-service and employee assistance?
- How do you create a Domain-Specific Language Model? Where does it "fit" with high-profile LLMs?
- Who should participate in identifying use cases and evaluating options?
- What specific CX metrics and business functions are best served by Conversational Intelligence?