Enterprise Connect 2024 Schedule
Delight customers and agents with contextual experiences and AI
Philip Borden (Principal Product Marketing Manager, Twilio)
Location: Solution Spotlight Theater 1 Booth:119
Date: Wednesday, March 27
Time: 1:45 pm - 2:05 pm
Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!
Session Type: Enterprise Connect Theater
Vault Recording: TBD
Personalized customer experiences are no longer enough. Customer expect the brands they engage with to understand who they are and what they need to accomplish. This requires real-time context about the customer and a deep understanding of their behavior, activity, and preferences. Learn how Twilio Flex empowers Contact Centers, Sales, and Relationship Management teams to drive customer satisfaction and revenue through real-time context that empowers users and AI.