Enterprise Connect is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Everything You Need to Know as a Microsoft Teams Service Owner

Tom Arbuthnot  (Co-Founder, Empowering.Cloud)

Location: Osceola A

Date: Monday, March 25

Time: 12:00 pm - 4:00 pm

Pass Type: Half-Day Training - Get your pass now!

Session Type: Training

Vault Recording: TBD

You might be the in the network team, the telecoms team or the Microsoft 365 team--if you are responsible for Microsoft Teams in your organization there are some key things you need to know to avoid issues and maximize success.
In this four-hour training, Tom Arbuthnot, Microsoft MVP and Principal of Empowering.Cloud will take you through everything you need to know. The emphasis will be on strategic issues around ensuring successful delivery of Teams-based service, rather than on tactical, day-to-day management of the system. The topics covered will include:

Understand Microsoft Teams
  • Components, Capabilities and Licensing
  • How Teams integrates with Microsoft 365
  • PSTN Connectivity Options and considerations
  • Wider ecosystem of solutions required to complete your journey, such as devices, recording and contact center

Measuring and Driving Adoption

Teams as an Application Platform


How to Keep up to Date with the Constant Change in Features and Capabilities

Operational best practices