Enterprise Connect 2024 Schedule
Everything You Need to Know as a Microsoft Teams Service Owner
Tom Arbuthnot (Co-Founder, Empowering.Cloud)
Location: Osceola A
Date: Monday, March 25
Time: 12:00 pm - 4:00 pm
Pass Type: Half-Day Training - Get your pass now!
Session Type: Training
Vault Recording: TBD
You might be the in the network team, the telecoms team or the Microsoft 365 team--if you are responsible for Microsoft Teams in your organization there are some key things you need to know to avoid issues and maximize success.
In this four-hour training, Tom Arbuthnot, Microsoft MVP and Principal of Empowering.Cloud will take you through everything you need to know. The emphasis will be on strategic issues around ensuring successful delivery of Teams-based service, rather than on tactical, day-to-day management of the system. The topics covered will include:
Understand Microsoft Teams- Components, Capabilities and Licensing
- How Teams integrates with Microsoft 365
- PSTN Connectivity Options and considerations
- Wider ecosystem of solutions required to complete your journey, such as devices, recording and contact center
Measuring and Driving Adoption
Teams as an Application Platform
Governance
How to Keep up to Date with the Constant Change in Features and Capabilities
Operational best practices