Enterprise Connect 2024 Schedule
Generative AI Function Calling for Voice Applications
Charlie Weems (Generative AI Function Calling for Voice Applications, Twilio)
Location: Sun D
Date: Tuesday, March 26
Time: 1:30 pm - 2:15 pm
Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!
Session Type: Sponsored Session
Vault Recording: TBD
Generative AI presents the opportunity to automate many human-powered voice workflows. But in order to be effective, AI models need to integrate with external data sources like ticketing systems, order trackers, and more. That's where AI function-calling shines. In this session, we'll demo a few different voice applications that sound and interact like a real person, all while being able to quickly query external systems for specific information. By the end of this session, you'll understand the basics of how AI function-calling works and have some inspiration for how to integrate it into your own workflows.