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Protecting your inbound and outbound enterprise voice traffic in the age of digital interactions

Lori A Wasdin Pollock  (- Director, Global VoIP (IPCC and IP Trunking) & Customer Experience Product Management, Verizon)

Will Gordy  (Director, Workplace Collaboration & Customer Experience Specialist Organization, Verizon)

Location: Solution Spotlight Theater 1 Booth:119

Date: Monday, March 25

Time: 4:10 pm - 4:30 pm

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD


Organizations are getting massively hit with social engineering attacks and with bad actors looking for ways to breach an organization by stealing credentials, loading malware or ransomware, spoofing, robocalling and defrauding customers. Even with the world moving to more self service, voice remains a key tool for communication of sensitive information. It is critical that organizations protect and secure their voice traffic to ensure customer safety and brand loyalty. In this session we will explore the challenges and vulnerabilities organizations face in terms of voice traffic, and the steps they can take to become more secure, agile and resilient against the latest threats