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March 23-25, 2027
Caesars ForumLas Vegas, NV

Enterprise Connect 2026 Schedule

Reaching AI’s Full Potential with Training, User Adoption, & Skilling

Blair Pleasant  (President, COMMfusion)
Alicia Gee  (Director - PS Consulting, Verizon)
John Finch  (Global Vice President of Product Marketing, RingCentral)
Paul Magnaghi  (General Manager of AI, Zoom)
Location: Academy 412
Date: Wednesday, March 11
Time: 2:15 pm - 2:45 pm
Pass Type: All Access, Premium
Session Type: Session - Conference Track
Track: Tech Disruption Zone: Implementing Without Imploding
Vault Recording: TBD

There’s a critical gap standing in the way of AI reaching its full potential for enterprises: most organizations are simply not ready to use it effectively. This session will provide insights on how to drive AI adoption so that your team and users are able to make the most out of your AI investments. Takeaways will include how to develop an AI training and user adoption program for ongoing success; best practices for AI skill-building and upskilling initiatives; and how proper end-user training can overcome security and compliance challenges.