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Enterprise Connect 2024 Schedule

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The Best Use Cases for Generative AI in Customer Service

Chris Krystalowich  (VP, NA Sales, eGain)

Location: Enterprise Case Studies Theater

Date: Tuesday, March 26

Time: 2:15 pm - 2:40 pm

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD

eGain

Generative AI has created exciting new opportunities to elevate and automate customer service and knowledge management (KM). What are the practical customer service use-cases for generative AI? How can you mitigate risk and maximize value? Attend our session to find out.