Enterprise Connect 2024 Schedule
The Top Collaboration Compliance & Privacy Issues - And How to Address Them
Sorell Slaymaker (Principal Consulting Analyst, TechVision Research)
Location: Sun C
Date: Monday, March 25
Time: 10:00 am - 10:45 am
Pass Type: 4-Day Conference Pass - Get your pass now!
Session Type: Breakout Session
Track: Security & Compliance
Vault Recording: TBD
- How do regulations around archiving/retention and discoverability differ for real time voice/video communications versus written email, texts, and memo communications?
- How do such regulations vary in different global regions?
- What role is HR playing when it comes to virtual office and video communications, such as mandating company approved video backgrounds and/or filters, using virtual assistants to help tune/correct/train incorrect meeting behavior or conversations, and leveraging recordings when inappropriate behavior is reported?
- What issues have already been cited in lawsuits?
- What privacy/compliance standards should you mandate from your UCaaS provider?
- Vendors including Microsoft are offering additional security and compliance features, but often at an additional cost. Will this change and should enterprises negotiate/demand these features in their standard licenses?
- What rules/regulations will enterprises need to be aware of with their chatbots when interacting with customers?