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Enterprise Connect 2024 Schedule

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US Bank Case Study: Optimizing the Conferencing Experience Wherever Your Users Are

Walt Henderson  (Vice President of Conferencing Services, U.S. Bank)

Date: Wednesday, March 27

Time: 8:00 am - 8:45 am

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass - Get your pass now!

Session Type: Breakout Session: End-User Led

Track: Video Collaboration & A/V

Vault Recording: TBD

How does a large financial institution with tens of thousands of users ensure its conferencing technology estate provides the right capabilities for its hybrid workforce—while going through not just the uncertainties of return-to-office (RTO), but a major acquisition that brought a whole new set of technology into the enterprise? In this session, the VP of conferencing services for US Bank will describe the strategy his organization is using to update conference rooms and other office facilities, deploy features that promote meeting equity, and plan for the future of conferencing. You’ll come away with a rich picture of how a complex, constantly-evolving technology environment can deliver on end users' needs.
Takeaways:

  • US Bank's experience in the evolving hybrid work environment—how offices are changing, and technology is adapting to these changes.
  • The video technologies and AI-driven enhancements that are showing the most promise
  • How US Bank is integrating an acquired company within this strategy and migrating users on legacy platforms
  • How the bank is planning for the future of conferencing