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Enterprise Keynote Panel: What's the Future for Collaboration and CX Technology--and How Will You Get There?

Monica Lim  (Senior Director, Enterprise Architecture Governance, Experian)

Carlos Quintero  (Senior Manager of Enterprise Collaboration and Audio-Visual Services, AdventHealth)

Eric Krapf  (GM, Program Co-Chair, Publisher, Enterprise Connect / No Jitter)

Forrest Schroth  (Director of Network Engineering Services, Cross Country Healthcare)

Neil Boland  (Senior Vice President, Technology & Chief Information Security Officer , Major League Baseball (MLB))

Location: Osceola CD

Date: Tuesday, March 26

Time: 9:50 am - 10:25 am

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Expo Plus Virtual, Half-Day Training - Get your pass now!

Session Type: Keynote Sessions

Vault Recording: TBD

More than ever, IT/communications decision-makers need to understand how the enterprise's end users and customers engage with collaboration and CX technologies, and how those technologies affect the employee and customer experience. Enterprise leaders also need a clear vision for how larger trends like AI, cloud, security, and the digital workplace impact the communications/CX services they must deliver. In this session, strategic decision-makers at large enterprises will share the vision that they're bringing to these challenges; where they're prioritizing investments; and the role they see their organization playing over the next 12 months. They'll discuss the evolving role of collaboration/CX technology in their enterprises, and explain what's driving their strategy. Join us for a lively and enlightening conversation among some of the brightest minds in the enterprise.