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Enterprise Speech Technology Update

Jon Arnold  (Principal, J Arnold & Associates)

Alan Ranger  (VP Marketing, Cognigy)

Abhishek Priyam  (Vice President of Product Management, Sprinklr)

Ram Rajagopalan  (Vice President of Product Management, AI & Automation, RingCentral)

Location: Sun C

Date: Thursday, March 28

Time: 9:00 am - 9:45 am

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass - Get your pass now!

Session Type: Breakout Session

Track: AI & Automation

Vault Recording: TBD

Speech technology has been evolving on its own for decades, but is becoming increasingly driven by AI. As AI is coming to transform everything related to the workplace, innovations around speech technology now occur in a broader context. This means that innovation is happening faster, with greater impact, and in ways that go well-beyond applications like speech-to-text.

This session will provide you with an update on enterprise speech technology, and a leading analyst will facilitate a roundtable of industry experts to review the current state of this space, along with what to expect throughout 2024. Following an update on established applications such as transcription, translation and biometrics, the panel will review enterprise use cases for emerging applications such as digital assistants, immersive workspaces and building proprietary large language models (LLM). Finally, the roundtable will explore future scenarios where speech tech is tied to larger-scale uses of AI to make organizations more agile and intelligent.

  • Are improvements in AI resulting in greater accuracy and utility for speech tech-based applications?
  • As AI applications like digital assistants rely more on speech technologies to deliver their advanced functionality, what factors will determine how effective they can be?
  • What speech-based applications are coming in the next 12 to 24 months, and what can they do for your enterprise?