Enterprise Connect 2024 Schedule
Medtronic Case Study: Use of Conversational and Generative AI in Enterprise Omni Channel Contact Services
Michael Altieri (Service Delivery Manager , Medtronic)
Date: Tuesday, March 26
Time: 8:00 am - 8:45 am
Pass Type: 3-Day Conference Pass, 4-Day Conference Pass - Get your pass now!
Session Type: Breakout Session: End-User Led
Track: CX/Contact Center
Vault Recording: TBD
- the security challenges in a highly regulated industry
- the importance of having a high level of stakeholder engagement
- where our team sees Machine Learning using Conversational and Generative AI automation as part of our future roadmap.
PLUS: Stick around after the session ends for "Post-Session Networking." It's your opportunity to continue the conversation and make connections with the speakers and your peers who attended the session! To find out more, click here.