Enterprise Connect is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Where is Technology Taking the Employee Experience?

Lisa Schmeiser  (Editor-in-Chief / Program Co-Chair, No Jitter / Enterprise Connect)

Robert Lee Harris  (President , Communications Advantage)

Beth Schultz  (VP of Research & Principal Analyst, Metrigy)

Jon Arnold  (Principal, J Arnold & Associates)

Location: Sun A

Date: Thursday, March 28

Time: 10:00 am - 10:45 am

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!

Session Type: Breakout Session

Vault Recording: TBD

divspanResearch has shown that companies which invest in employee experience see improved performance and higher profitability -- but what's the best way to define your current employee experience and identify how communications technology might be able to improve it? Will the latest AI developments improve the employee experience, and how will you weigh this as a factor when deciding whether to invest in such features? And what is the latest in the ability of systems data to provide a useful (and non-invasive) picture of the employee experience? This free-ranging discussion will give you a strategic view and experience-derived insights to help you frame your own planning for the future./span/divdivspanbr/span/divdivspanOur experts will address:/span/divdivspanbr/span/divullispanHow will the latest technology tools, such as AI-driven personal assistants, actually impact the employee experience? Are they really making people more productive?/span/lilispanWhat management tools have proven effective in monitoring employee experience and generating meaningful insights that end users and managers can actually benefit from?/span/lilispanWhat do we still need to understand about employee experience?/span/lilispanHow do managers identify and balance different employee experiences for remote, hybrid and on-site workplaces, and how do they determine the optimal technology for each? /span/li/ul